Health + Safety
PROTECTING THE PUBLIC
AND EMPLOYEES IS OUR TOP PRIORITY
Pipelines are the safest most effective method of transporting natural gas which is used to generate electricity and heat our homes and businesses. Pipelines are regulated by the United States Department of Transportation and designated state agencies including the Texas Railroad Commission and Louisiana Department of Natural Resources.
The vast majority of pipelines are underground and can be identified by aboveground signs that provide an indication of their presence, location, product carried as well as the company and contact information of the company operating the pipeline.
DETECTING A LEAK
Natural gas is a flammable, colorless, odorless, lighter-than-air, non-toxic substance. Sometimes local distribution utilities add odorant to help consumers smell gas should a leak occur.
You can recognize a leak for any of the following:
- Vapor Cloud or Mist
- Continuous bubbling in wet or flooded areas
- You hear an unusual hissing or roaring sound along a pipeline right-of-way
- You smell an unusual odor or scent of petroleum along a pipeline right-of-way
IF YOU SUSPECT OR RECOGNIZE A LEAK YOU SHOULD TAKE THE FOLLOWING ACTIONS:
- Leave the area immediately and warn others to stay away
- Stay away from any vapor or mist cloud
- Avoid any open flame or other sources of ignition
- Call 911 or local emergency response number
- Notify the pipeline company immediately (contact information on pipeline markers)
- Do not attempt to isolate or extinguish the flames should the leak ignite
Our employees are properly trained to identify, isolate, and manage leaks should they occur. If you are unsure or suspect a leak, immediately call our emergency operations number located on all pipeline markers.